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July 10, 2008

The Glamour of Business Travel

Business_travelI just got back from a three-day road trip to San Antonio and Laredo, Texas with two colleagues from our group who are relatively new to business travel. I make frequent road trips as part of my job and I know that family and friends often wonder what it's like travelling on business. I know some people think it's pretty cool getting to jet around the country. I've been doing it so long (I've just surpassed a quarter of a million miles flown on United Airlines) that I don't think too much about it. As I've travelled with Nick and Kimberly this week I sort of experienced it through their eyes.

So, what's it like?

Sunday
9:00 p.m. Pack and prepare for trip
11:00 p.m. Get to bed; can't sleep (lay there thinking I have to get up in 4.5 hrs anyway)

Monday (20 hour day)
3:00 a.m. Get up having not slept; have quiet time and get ready; drive to airport
5:30 a.m. At the airport and through security
6:00 a.m. Fly from Des Moines to Denver
8:00 a.m. Arrive in Denver; Connecting flight delayed. Eat airport food for breakfast.
11:00 a.m. Fly Denver to San Antonio; work on the plane.
1:00 p.m. Arrive in San Antonio; Pick up rental car; grab lunch at chain restaurant
2:15 p.m. Arrive on-site at call center; Work with client to train them on analyzing calls.
4:15 p.m. Head back to airport to pick up colleague; flight delayed; wait around.
6:00 p.m. Colleague arrives; get supper at chain restaurant; Drive to Laredo; Work in backseat.
9:30 p.m. Arrive at hotel in Laredo; Call Wendy; Answer e-mails; Prepare for next day's mtgs.
11:00 p.m. Go to bed.
3:30 a.m. Radio alarm clock next to bed goes off at full volume. Narrowly escape heart attack. Can't get back to sleep

Tuesday (17.5 hour day)
5:00 a.m. Get up (4.5 hrs sleep); Have quiet time; get ready for the day; pack.
7:00 a.m. Meet colleagues in lobby. Drive to call center.
7:30 a.m. Group training with all CSRs from call center.
8:30 a.m. Begin one-on-one coaching with CSRs.
12:00 p.m. Lunch with call center managers at local chain restaurant.
1:00 p.m. More one-on-one coaching.
4:30 p.m. Leave call center and drive back to San Antonio while colleague works in back seat.
7:15 p.m. Arrive in San Antonio; Eat at a chain restaurant.
8:30 p.m. Check into hotel room. Call Wendy; Answer e-mails. Prepare for next day's coaching.
10:30 p.m. Go to sleep.

Wednesday (19.5 hour day)
5:30 a.m. Wake up (7 hrs sleep!); have quiet time; prepare for mtgs and pack.
7:00 a.m. Meet colleagues; make Starbuck's run; drive to call center.
7:30 a.m. Group training with all CSRs from call center.
8:30 a.m. Begin one-on-one coaching with CSRs.
1:00 p.m. Lunch with call center managers at local chain restaurant.
2:30 p.m. Leave call center for airport.
3:30 p.m. Check-in; Flight to Chicago delayed; Work to reroute through Denver
5:00 p.m. Fly to Denver; Eat airline food.
7:00 p.m. Connecting flight to Des Moines delayed; Sit around airport watching "The Baby Borrowers"
10:00 p.m. Flight leaves for Des Moines
11:30 p.m. Arrive in Des Moines; Take shuttle to Car; Can't find parking ticket;
11:45 p.m. Stop to get gas; Drive to Pella
12:40 a.m. Arrive home. Greeted by Taylor and we catch up a bit.
1:15 a.m. Bed.

Ahhhh, the glamour of business travel.

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Comments

Angel

I really enjoyed reading this post. Some very interesting points to think about. It would be great, if you're interested, to share this at http://www.iloho.com. It's an online tool for travelers where you can post the best travel news and articles on the web and then vote for your favorites.

woody

so you are busy flying here and there. he he he

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