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Biography

Tom Vander Well lives in the picturesque Dutch community of Pella, Iowa with his wife Wendy and daughters Taylor and Madison. Raised in Des Moines, he returned to his native state after a collegiate soujourn in Chicago.

Profesionally, Tom is partner and Vice-President of c wenger group (www.cwengergroup.com), a consulting firm that specializes in helping companies measure and improve the quality of service delivered in their contact centers. Among his responsibilities is authoring a professional blog for their group (www.qaqna.com).

Tom and Wendy spend much of their personal time involved in their community theatre, Union Street Players (www.unionstreetplayers.com). They have acted in local productions including "Tulip House", "The Dominie's Wife" and the Pella Shakespeare Company's production of "Much Ado About Nothing". They have also directed shows for USP. Tom recently directed "The Odd Couple (female version)" and Wendy directed the holiday musical "The Christmas Post". Tom has also written an original script, "Letters from Pella", which is slated to be produced for Pella's Tulip Time Festival in 2009.

Tom and Wendy are also actively involved in their local church. They both work in video production and Tom often teaches elective classes.

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